Frequently Asked Questions

Everything you need to know.

Answers to the questions we get most often. Can't find what you're looking for? Reach out below.

Product
What is Activae Nerve Support?
Activae is a clinically formulated supplement designed to support healthy nerve function. It combines six bioavailable compounds including stabilized R-Alpha Lipoic Acid, Benfotiamine, methylated B-vitamins (B6, B12, Methylfolate), and Black Pepper Extract for enhanced absorption.
What makes Activae different from other nerve supplements?
Three things. First, every ingredient is in its most bioavailable form — not the cheap synthetic versions most brands use. Second, we include Black Pepper Extract for absorption. No other nerve formula includes it. Third, we publish every dose on the label. No proprietary blends.
Is Activae vegan and non-GMO?
Yes. Activae is 100% vegan, non-GMO, sugar-free, and gluten-free. It contains no artificial colors, flavors, or preservatives.
Where is Activae manufactured?
Activae is manufactured in the USA in a cGMP-certified, FDA-registered facility. Every batch is third-party tested for purity, potency, and contaminants.
Dosage & Usage
How do I take Activae?
Take two capsules daily with food. Fat-soluble ingredients like Benfotiamine and R-ALA absorb more efficiently when taken with a meal containing healthy fats.
When should I take it for best results?
Most users take Activae with breakfast or lunch. Consistency matters more than timing. Take it at the same time each day to build a habit.
How long until I see results?
Black Pepper Extract starts enhancing nutrient absorption from the first dose. Most users report noticeable changes within 2 to 4 weeks. Consistent daily use over 3 to 6 months delivers the strongest outcomes.*
Can I take Activae with other medications?
We recommend consulting your physician before starting any new supplement, especially if you take prescription medication. Bring the full ingredient list to your next appointment.
Is Activae safe for diabetics?
Activae is sugar-free and contains no artificial sweeteners. Several ingredients have been studied in the context of diabetic peripheral neuropathy. Consult your physician before starting any new supplement if you have diabetes or take blood sugar medication.
Orders & Shipping
How long does shipping take?
Orders ship within one business day. Standard shipping arrives in 3 to 5 business days within the US. Free shipping is available with Amazon Prime.
Where do you ship?
Activae currently ships within the United States via Amazon. International availability is coming soon.
Where can I buy Activae?
Activae is available on Amazon and directly through our website. Amazon orders include Prime shipping, easy returns, and verified customer reviews.
How do I track my order?
All orders include tracking. You'll receive a shipping confirmation email with a tracking link as soon as your order ships.
Returns & Guarantee
Do you offer a money-back guarantee?
Yes. 30-day money-back guarantee on every order. If you're not satisfied for any reason, contact us for a full refund. Less than 1% of customers ever request a return.
How do I request a refund?
Email us at contact@activaehealth.com with your order number and reason for return. Our team responds to every message within one business day.
What if my order arrives damaged?
Contact us immediately at contact@activaehealth.com with a photo of the damage and your order number. We'll send a replacement at no cost.
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contact@activaehealth.com

Clinically studied nutrients, bioavailable forms

Every ingredient selected for maximum absorption and nerve health support.*

R-Alpha Lipoic Acid

R-Alpha Lipoic Acid

Supports healthy blood flow to your nerves. Stabilized form delivers 3x the bioavailability of regular ALA.*

Benfotiamine

Benfotiamine

Energizes nerve cells for healthy function. Fat-soluble B1 with 11x greater bioavailability than standard thiamine.*

B6, B12 & Methylfolate

B6, B12 & Methylfolate

Supports nerve repair, signaling, and myelin maintenance using only bioactive forms — no conversion needed.*

Black Pepper Extract

Black Pepper Extract

Enhances nutrient absorption across the entire formula. The missing piece most supplements skip.*